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case study

Commercial water damage restoration


One Stop Stores

Cockermouth & Hebden Bridge

When significant flooding hit both the One Stop Stores in Cockermouth and Hebden Bridge, local communities were left without a much-needed source of supplies at the worst possible time.

The Hebden Bridge branch encompassed a range of materials, including sandstone, brickwork and blockwork, all saturated from the effects of the sizeable ingress.

Both branches were badly affected, and contractors Total Design Shopfitting were anticipating a disruptive and lengthy dehumidifier drying programme. Chartered surveyors Peill & Co were familiar with the benefits of evaporation drying and appointed Trustheat at both stores to reduce the sizeable business interruption claim at both locations.

Using our mobile systems, were were able to deploy quickly at both stores, using high temperature, high volume airflow to non-invasively dry the saturated floors and walls.

Our 'soft-strip' approach eliminated the removal of sound wall coverings and floor surfaces, helping to reduce the need for reinstatement works.

Despite being inundated by over half a metre of flood water, we dried the Cockermouth store in just 5 days, and the Hebden Bridge branch in just 6 days, with a full programme of microbial sanitisation ensuring both stores were safe for public access again.

Our work in the Hebden Bridge branch ensured the store was open again before the end of January, despite having flooded on Boxing Day and requiring a full programme of reinstatement and restocking.

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