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Flood Restoration Case Studies


We use heat and evaporation to ensure an average drying time of just 5 days for major floods and pipe leaks, significantly reducing the time and cost of drying a building.

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Thames Water Main Burst

Islington | March 2017

Following a major water main burst, our clients listed property was quickly inundated, with over a foot of water flooding their basement.

Our evaporation drying solution took just 5 days to dry the saturated basement and also prevented the uplift of a much-loved parquet floor.

> Read the full case study

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Major surge flooding

Storm Frank | York | Jan 2016

When severe flooding inundated York, City of York Council was faced with the challenge of drying 59 ground floor properties at various sites.

With multiple systems, and working closely with the council we dried all 59 properties in just 47 days, and also eliminated unnecessary strip out.

> Read the full case study

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Commercial pipe leak

Mobius Bar | Leicester | November 2016

Following a sizeable leak from a burst roof pipe, Mobius bar and restaurant had been drying with dehumidifiers for 3 months, with little progress.

In sub zero conditions, our evaporation drying system used the power of heat and volume airflow to dry the saturated building in just 6 days.

> Read the full case study

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Flooded One Stop Stores

Cumbria and Yorkshire | December 2015

When storms Desmond and Frank hit Cockermouth & Hebden Bridge the local One Stop stores were subjected to extensive flooding.

Using evaporation drying systems, we efficiently dried both properties, ensuring these vital suppliers to the local community were able to recommence trading.

> Read the full case study

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2 metre high flood event

Storm Desmond | Kendal | December 2015

When two metres of flood water surged through Phillip Chaplow's home and business just before Christmas, he was prepared for many months of dehumidifier drying.

Our solution dried the saturated thick stone walls in just 7 days, resulting in a dry property a mere 3 weeks after flooding hit.

> Read the full case study

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Residential flood drying

Storm Frank | Tadcaster | January 2016

After being flooded to a depth of 0.5m, and with water remaining in the property for 3 days, the Owen family faced significant disruption.

Our non-invasive solution not only dried the property in just 5 days, but also prevented the need to remove a much-loved ceramic tile floor, vastly reducing the reinstatement schedule.

> Read the full case study

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Long-term pipeleak

Heather Rimes | Peterborough

After 5 weeks of dehumidifier drying, with little progress observed, Heather Rimes was faced with a long period of disruption from a pipe leak.

Her insurer then appointed us to quickly resolve the problem, which took just 4 days of evaporation drying to reduce the solid floor moisture content by 85%.

> Read the full case study

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Sump Pump Failure

Hampshire | May 2017

The failure of two sump pumps due to a local electricity outage led to a 2 foot flood submerging our clients extensive basement.

Our evaporation drying solution allowed us to avoid the costly removal of extensive tiled flooring and plant room equipment contained in the basement.

> Read the full case study

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Basement flooding

St John's Wood | London | Nov 2016

Two floors below ground, in the heart of London, a sump pump failure and leak presented a complex drying challenge for our surveyor client.

Using evaporation drying, volume airflow and pressurised ducting we dried this subterranean basement in just 5 days, with minimal disruption for residents.

> Read the full case study

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Cavity wall drying

HNW Policyholder | Essex | December 2016

A combination of heavy rain and the failure of two sump pumps posed the prospect of significant disruption from flooding for our client.

Our expert teams used evaporation drying to non-invasively remove moisture trapped in the cavity and get our client's Christmas back on track.

> Read the full case study

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Drying underfloor heating

Chelmsford | November 2016

Pluvial flooding saw this residential property inundated with 3 feet of floodwater, saturating the screed and underfloor heating.

Using non-invasive evaporation drying, we were able to dry the property without the expensive and time consuming disruption of removing the underfloor heating system.

> Read the full case study

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Hair salon flood

Storm Desmond | Cumbria | December 2015

The Debonair Hair Salon in Kendal was one of many businesses affected by flooding following Storm Desmond.

Our evaporation drying system used heat and volume airflow to simultaneously dry both the salon and a residential flat attached to the business.

> Read the full case study

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Architect endorses Trustheat

Fluvial flooding | Devon

A sizeable flood saw the Martin family appointing an architect to oversee how best to dry their property, which had extensive underfloor heating installed.

Despite being unfamiliar with our approach, Architect Hugh Clegg was soon quick to observe "how successfully Trustheat's drying solution works".

> Read the full case study

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2 foot flood event

The Roberts Family | Herefordshire

Following a hillside collapse that led to water entering through the 2nd floor, The Roberts Family suffered perhaps the most catastrophic flood event we have witnessed.

Despite the severity of flooding and the presence of thick stone walls, four days later the property was dry, with our client noting "Trustheat worked a miracle".

> Read the testimonial

To find out more contact us today

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Trustheat Ltd - Company registration no: 09851520

Registered Address: Unit 2, Newbridge Industrial Estate, Pitt St, Keighley, BD21 4PQ

Image Attribution - York: Richard Scott from York, UK - [CC BY 2.0] - via Wikimedia Commons